Privacy Policy

AceNotes (“we,” “us,” or “our”) is dedicated to providing an efficient and reliable note-taking experience. This Privacy Policy explains how we collect, use, and disclose the personal information we receive about you online and offline, including when you use our iOS and web application available at https://acenotes.app and any related services (collectively, the “Services”). This Policy also outlines certain rights you may have regarding your personal information. The specific legal entity operating the Services is identified in the Contact Us section at the end of this Policy.

This Policy applies only when you use our Services as a consumer and not as a job applicant, contractor, or employee.

By using our Services, communicating with us, or otherwise interacting with us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Table of contents

• Personal Information We Collect and Sources
• Personal Information You Provide to Us
• Personal Information We Collect Automatically
• Personal Information We Collect From Third Parties
• How We Use Your Personal Information
• Disclosure of Your Personal Information
• Your Choices
• Data Retention
• Security
• Third-Party Services
• Children's Privacy
• Jurisdictional Rights
• EEA, UK, Switzerland
• California Privacy Rights
• Other U.S. State Rights
• Changes to This Policy
• Contact Us

Personal Information We Collect and Sources

Personal Information You Provide to Us

When you use AceNotes or interact with us, we may collect:

• Name
• Email address
• Phone number
• Username and password
• Account profile details
• Study preferences or goals (if provided)

If you sign in using third-party services (e.g., Apple or Google), we may receive basic profile information such as your name and email.

If you make purchases, payment processing is handled by third-party processors. We do not store full payment card details.

If you upload or create content (notes, audio, images, etc.), we collect that content. You are responsible for ensuring you have consent to upload content involving others.

Personal Information We Collect Automatically

We collect usage and device data such as:

• IP address
• Device type and OS
• App usage activity
• Pages viewed
• Time spent in app
• Referring links

We use cookies, local storage, and similar technologies to support functionality and analytics.

Personal Information We Collect From Third Parties

We may receive information from:

• Service providers and vendors
• Authentication providers (Apple, Google)
• Analytics platforms
• Other users (e.g., referrals)
• Public sources

How We Use Your Personal Information

We use your information to:

• Provide and operate AceNotes
• Personalize your experience
• Process transactions
• Improve features and performance
• Provide customer support
• Send service-related communications
• Send marketing communications (you can opt out)
• Prevent fraud and abuse
• Comply with legal obligations

Disclosure of Your Personal Information

Information You Share

Content you choose to share (e.g., shared notes) may be visible to others.

Service Providers

We share data with vendors and partners who help operate our Services (hosting, analytics, payments, etc.).

Legal Compliance

We may disclose information if required by law or to:

• Respond to legal requests
• Enforce our terms
• Prevent fraud or harm

Business Transfers

If AceNotes is involved in a merger, sale, or acquisition, your information may be transferred.

With Your Consent

We may share information with your permission.

Your Choices

Communications

You can opt out of marketing emails via unsubscribe links. You will still receive essential service communications.

Account Control

You can:

• Edit your account info
• Delete your content
• Delete your account

Cookies

You can manage cookies via your browser settings.

Data Retention

We retain personal information:

• While your account is active
• As needed for business/legal purposes

We may retain anonymized or aggregated data indefinitely.

Security

We use reasonable safeguards to protect your information. However, no system is 100% secure.

Third-Party Services

Our Services may link to third-party platforms. We are not responsible for their privacy practices.

Children's Privacy

AceNotes is not intended for children under 13. We do not knowingly collect data from children under 13.

Jurisdictional Rights

Depending on your location, you may have rights to:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Withdraw consent

EEA, UK, Switzerland

If you are in these regions:

Legal bases for processing include:

• Contract
• Consent
• Legitimate interests
• Legal obligations

You may request access, correction, deletion, or portability of your data.

California Privacy Rights (CCPA/CPRA)

California residents may request:

• Access to collected data
• Deletion of data
• Correction of data

We do not sell or share personal information for cross-context behavioral advertising.

To submit a request, email support@acenotes.app with subject: “CCPA Request”.

We will not discriminate for exercising your rights.

Other U.S. State Rights

Residents of states including Texas, Virginia, Colorado, and others may have rights to:

• Access
• Delete
• Correct
• Opt out of targeted advertising (if applicable)

Submit requests to support@acenotes.app.

Changes to This Policy

We may update this Privacy Policy. Continued use of AceNotes means you accept updates.

Contact Us